Reservation Policies & Fees
Deposit
- 25% Refundable Deposit, inclusive of tax will be charged at time of booking.
- For Christmas/New Years (12/19-1/4) booking, we will take a 25% non-refundable deposit inclusive of tax at time of booking.
Remaining Balance
- For non-festive travel dates: Will automatically be charged on credit card provided 60 days prior to arrival.
- Festive travel dates: Will automatically be charged on credit card provided 120 days prior to arrival.
Cancellation Terms
- Travel dates 1/5-12/18: 61 days or more notification prior to arrival, deposit will be refunded.
- Travel dates 12/19-1/4: Less than 120 days notification prior to arrival, full reservation value will be forfeited/no refunds.
Fees
- A non-refundable Damage Waiver fee of $149, plus tax if applicable, will be applied to the total cost of your reservation. This will cover the costs of any accidental damage of the vacation rental and it's contents up to $3,000. Click here to view the full damage waiver: Pu'unoa Beach Estates Damage Waiver
- There is a check out cleaning fee of $650 (two and three bedrooms) and $695 (for four bedroom) plus applicable taxes at Pu'unoa Beach Estates.
- All taxes/fees subject to change without notice.
Check-In/Check-Out Times
- Check-in is 4:00 PM; Check-out is 10:00 AM.
Other Terms & Conditions
- A passport of U.S. government ID and an accpeted credit card matching the name on the reservation will be required to check-in.
- We honor MasterCard, Visa, American Express, JCB, Diners Club, and Discover
- Childen 12 year and under stay free, but are included in maximum occupancies
- No pets allowed
- Rates are subject to Transient Accommodations Tax and General Excise Tax
- All rates, fees, and taxes are subject to change
- All residences are non-smoking and outdoor areas may be restricted in accordance with the individual property's Homeowner Association Rules.
- Deposit and Cancellation policies vary depending on whey your reservation was booked. Please check your confirmation for deposit and cancellation terms.
