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Know Before You Go

We look forward to welcoming you to the Big Island!

    • A small airplane on the beach at sunset, silhouetted by palm trees with a fiery orange sky and dark clouds.

      Getting to The Big Island

      KONA INTERNATIONAL AIRPORT (KOA) INFORMATION

      • Rental Car Pickup: Board the rental car shuttle from the center median across from baggage claim areas A and B.
      • Rideshare Pickup/Taxi: Follow airport signage to the designated ground transportation pickup area outside baggage claim.
      • Turo Rental Car Pickup: Check the Turo app for your vehicle’s assigned location in airport parking Lot A, B or C.
      • Go Rentals: Through our partnership with Go Rentals, your luxury vehicle can be waiting curbside when you land. Step out of baggage claim, get in and go, with personalized service and a curated selection of vehicles for your Big Island stay.
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        Addresses

        MAUNA LANI DESTINATIONS

        Ka Milo
        68-1122 North Kaniku Drive
        Kamuela, HI 96743

        The Cape
        South Kaniku Drive
        Mauna Lani Resort
        Kamuela, HI 96743

        The Islands at Mauna Lani
        68-1375 South Pauoa Road
        Kamuela, HI 96743

        Mauna Lani Point
        68-1050 Mauna Lani Point Drive
        Kamuela, HI 96743

        WAIKOLOA

        Waikoloa Colony Villas
        69-555 Waikoloa Beach Drive
        Waikoloa, HI 96738

        • A row of colorful Hawaiian shirts with bold floral patterns—red, white, black, and blue hues, tropical leaves, and hibiscus designs.

          What to Pack

          • For Everyday/Casual: shorts, t-shirts, swimsuit, cover-up, sandals, tennis shoes and a reusable water bottle.
          • For Dining: Aloha wear is perfectly acceptable at fine dining restaurants and luaus. Consider khakis, an aloha shirt, a muumuu or a sundress.
          • For Sun Protection: hat, sunglasses and reef-safe sunscreen.
          • For Hiking or Visiting Higher Elevations: temperatures can be much cooler around Waimea, Mauna Kea and Hawaii Volcanoes National Park. Pack a windbreaker or warm jacket, sturdy hiking shoes and long pants.
          • Hotel check-in sign on a reception desk in a dim lobby, glossy surface, purple text says “CHECK IN.”

            After Hours Check-In Instructions

            Our standard check in time is 4:00pm. If you arrive after 8pm please
            contact us at 866.255.9120

            Need Assistance? Contact Us

            We look forward to welcoming you to the Big Island! If you have any questions, please feel free to reach out to us directly.

            • A silhouetted woman dancing on the beach at sunset, arms raised, with waves and a rocky shoreline in the golden sky.

              What's Happening on the Island

              From local festivals and live music to seasonal celebrations, there is always something happening nearby. Explore upcoming events and add a little more island fun to your stay.

              View Upcoming Events →​​​​​​​

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                Explore More of the Island

                Plan beyond the beach with local guides to scenic hikes, family adventures and some of the island’s best beaches. Find inspiration for every kind of island day.

                Best Family Things to Do on the Big Island →

                Top Beaches on the Big Island →

                Outdoor Adventures on the Island of Hawaii →

                15 Big Island Photo Spots You’ll Want to Save →

              Elevate Your Travel

              Book Direct & Save

              Book directly with us to receive the best rates and the best service experience!

              book now